Return & Exchange Policy

If you wish to return or exchange an item, please email within 14 days of receiving your order.

Please note: We do not accept returns or exchanges of earrings due to hygiene reasons and or bespoke, made to order, 9ct gold and sterling silver pieces with a lead time.

We recommend sending returns by recorded delivery as they are your responsibility until they reach us, please retain proof of postage.

Once we have received and checked the return, refunds will be credited to the original payment card used upon order, shipping costs are non-refundable.